Building Strategy and Performance
v. 1.0
Table of Contents
Licensing Information
Introduction
Chapter 1: Performance Through Time
Chapter Introduction
The Challenge for Business Leaders
The Importance of Time
Problems With Existing Strategy Tools
Diagnosing Performance
Chapter 2: Resources: Vital Drivers of Performance
Chapter Introduction
What Makes a Resource Valuable?
Identifying Resources
Defining and Measuring Resources
Chapter 3: Resources and Bathtub Behavior
Chapter Introduction
Bathtubs Rule! Resources Fill and Drain
How Management Control Affects Resources
Developing Resources
Chapter 4: Handling Interdependence Between Resources
Chapter Introduction
Gaining and Maintaining Resources
Reinforcing Feedback
How Growth Is Constrained
Chapter 5: Building and Managing the Strategic Architecture
Building the Strategic Architecture
Using the Architecture
Take Control: Looking for Fixes
Maintain Control: Managing the System
Chapter 6: You Need Quality Resources as Well as Quantity
Chapter Introduction
Assessing the Quality of Resources
Managing Resource Attributes: The “Coflow” Structure
Problems Caused by Resource Attributes
Chapter 7: Managing Rivalry for Customers and Other Resources
Chapter Introduction
Types of Rivalry
Child’s Play: Managing Competitive Dynamics
Chapter 8: Intangible Resources and Capabilities
Chapter Introduction
Why Intangibles Matter
Measuring Intangible Resources
Problems Caused by Soft Factors
The Growth and Decline of Intangible Resources
Capabilities: Activities You Are Good At
Chapter 9: Going Forward
References