Business English for Success
v. 1.0
Table of Contents
Licensing Information
Preface
Chapter 1: Writing Basics: What Makes a Good Sentence?
Sentence Writing
Subject-Verb Agreement
Verb Tense
Capitalization
Pronouns
Adjectives and Adverbs
Misplaced and Dangling Modifiers
Writing Basics: End-of-Chapter Exercises
Chapter 2: Punctuation
Commas
Semicolons
Colons
Quotes
Apostrophes
Parentheses
Dashes
Hyphens
Punctuation: End-of-Chapter Exercises
Chapter 3: Working with Words: Which Word Is Right?
Commonly Confused Words
Spelling
Word Choice
Prefixes and Suffixes
Synonyms and Antonyms
Using Context Clues
Working with Words: End-of-Chapter Exercises
Chapter 4: Help for English Language Learners
Word Order
Negative Statements
Count and Noncount Nouns and Articles
Pronouns
Verb Tenses
Modal Auxiliaries
Prepositions
Slang and Idioms
Help for English Language Learners: End-of-Chapter Exercises
Chapter 5: Writing Paragraphs: Separating Ideas and Shaping Content
Purpose, Audience, Tone, and Content
Effective Means for Writing a Paragraph
Writing Paragraphs: End-of-Chapter Exercises
Chapter 6: Refining Your Writing: How Do I Improve My Writing Technique?
Sentence Variety
Coordination and Subordination
Parallelism
Refining Your Writing: End-of-Chapter Exercises
Chapter 7: The Writing Process: How Do I Begin?
Apply Prewriting Models
Outlining
Drafting
Revising and Editing
The Writing Process: End-of-Chapter Exercises
Chapter 8: Writing Essays: From Start to Finish
Developing a Strong, Clear Thesis Statement
Writing Body Paragraphs
Organizing Your Writing
Writing Introductory and Concluding Paragraphs
Writing Essays: End-of-Chapter Exercises
Chapter 9: Effective Business Writing
Chapter Introduction
Oral versus Written Communication
How Is Writing Learned?
Good Writing
Style in Written Communication
Principles of Written Communication
Overcoming Barriers to Effective Written Communication
Additional Resources
Chapter 10: Writing Preparation
Chapter Introduction
Think, Then Write: Writing Preparation
A Planning Checklist for Business Messages
Research and Investigation: Getting Started
Ethics, Plagiarism, and Reliable Sources
Completing Your Research and Investigation
Reading and Analyzing
Additional Resources
Chapter 11: Writing
Chapter Introduction
Organization
Writing Style
Making an Argument
Paraphrase and Summary versus Plagiarism
Additional Resources
Chapter 12: Revising and Presenting Your Writing
Chapter Introduction
General Revision Points to Consider
Specific Revision Points to Consider
Style Revisions
Evaluating the Work of Others
Proofreading and Design Evaluation
Additional Resources
Chapter 13: Business Writing in Action
Chapter Introduction
Text, E-mail, and Netiquette
Memorandums and Letters
Business Proposal
Report
Résumé
Sales Message
Additional Resources
Chapter 14: APA and MLA Documentation and Formatting
Formatting a Research Paper
Citing and Referencing Techniques
Creating a References Section
Using Modern Language Association (MLA) Style
APA and MLA Documentation and Formatting: End-of-Chapter Exercises