Chapter 4 Joining the Conversation

Dialectic and Rhetoric

In Chapter 3 "Thinking through the Disciplines", we explored how disciplines navigate between binary oppositions to sustain dialogue, debate, and the possibility of new discoveries. The classical term for sustaining a productive tension between binary oppositions is dialecticA tension between two binary oppositions that produces insight and knowledge in an area of study., from the Greek word meaning “dialogue.” We have been suggesting that you could use dialectic in your academic pursuits as a way of understanding concepts and perhaps even producing new insights.

A good working knowledge of the methods and strategies of rhetoric will put you in position to apply, translate, and convey publicly the insights you generate through dialectic thinking. In classical terms, dialectic and rhetoric were considered to be complementary counterparts. If you merely think dialectically without eventually using public rhetoric, your insights will be isolated and irrelevant. On the other hand, if you use only rhetoric without first going through some rigorously dialectical thinking, your communication will be undisciplined, shallow, overly partial and subjective, and lacking in perspective. An educated, ethical person needs to use both dialectic and rhetoric in order to engage fully with the world.

Moving from Low-Stakes to High-Stakes Writing

Let’s bring these ideas down to earth with an example of how a semiprivate journal entry was partially but not completely transformed into a piece of public communication in an academic setting. In the first couple of weeks of the semester, Zach, a first-year college writing student, wrote the following entry in his electronic writing journal (a space that had been set up for “semiprivate” communication between students and their instructor, with an understanding that the instructor would neither grade the entries nor comment on them unless invited to do so):

Two days ago, when my mother got laid off, I was notified that my paycheck was now, not only the primary and bread-winning income, but the ONLY income. This is really putting stress onto me and because of this means two of everything, for example two car payments, twice the insurance, the entire phone bill, and the entire rent amount.

Later in the term, when students were invited to post suggestions for the next year’s entering class of students on a class-wide wiki, Zach decided to go public with his story (embedded in his new, now public post).

Going public with his personal difficulty and addressing an audience (other than himself and his professor) has prompted Zach to begin considering in some detail the dialectic tensions many of his fellow students face between school and work, school and family, and family and work. This deepening of his thinking from pure narrative (“x happened, then y happened”) into analysis (“this is why x and y happened and how they relate to each other”) is an example of how rhetorical responsibility can raise the stakes and the quality of a piece of writing.

However, Zach hasn’t yet moved fully into a rhetorical mode with this post because he is still working through the various dialectics he has raised. He has actually gone public too early in the process, before he has come up with some reasonably meaningful and complete ideas to convey to his newly recruited audience. He has closed with an incontrovertibly true statement: “A full-time job as well as being a full-time student is NOT recommended, especially for a first-time student.” But he hasn’t yet worked out an alternative to that arrangement that also meets the needs of his family. The wiki post is, more realistically, step two of a multistep process. Now that he has an audience in mind and a clear sense of his dilemma, he needs to explore a realistic and sustainable solution to this problem on a wider scale.

The Rhetorical Triangle

The principles Aristotle laid out in his Rhetoric nearly 2,500 years ago still form the foundation of much of our contemporary practice of argument. The rhetorical situation Aristotle argued was present in any piece of communication is often illustrated with a triangle to suggest the interdependent relationships among its three elements: the voice (the speaker or writer), the audience (the intended listeners or readers), and the message (the text being conveyed).

If each corner of the triangle is represented by one of the three elements of the rhetorical situation, then each side of the triangle depicts a particular relationship between two elements:

• Tone. The connection established between the voice and the audience.
• Attitude. The orientation of the voice toward the message it wants to convey.
• Reception. The manner in which the audience receives the message conveyed.

Rhetorical Appeals

In this section, we’ll focus on how the rhetorical triangle can be used in service of argumentation, especially through the balanced use of ethical, logical, and emotional appeals: ethos, logos, and pathos, respectively. In the preceding figure, you’ll note that each appeal has been placed next to the corner of the triangle with which it is most closely associated:

• Ethos. Appeals to the credibility, reputation, and trustworthiness of the speaker or writer (most closely associated with the voice).
• Pathos. Appeals to the emotions and cultural beliefs of the listeners or readers (most closely associated with the audience).
• Logos. Appeals to reason, logic, and facts in the argument (most closely associated with the message).

Each of these appeals relies on a certain type of evidenceThe backing for a claim in an argument.: ethical, emotional, or logical. Based on your audience and purpose, you have to decide what combination of techniques will work best as you present your case.

When using a logical appealA rhetorical strategy that relies on the strength of its own logic, reasoning, and evidence., make sure to use sound inductive and deductive reasoning to speak to the reader’s common sense. Specifically avoid using emotional comments or pictures if you think your audience will see their use as manipulative or inflammatory. For example, in an essay proposing that participating in high school athletics helps students develop into more successful students, you could show graphs comparing the grades of athletes and nonathletes, as well as high school graduation rates and post–high school education enrollment. These statistics would support your points in a logical way and would probably work well with a school board that is considering cutting a sports program.

The goal of an emotional appealA rhetorical strategy based on inciting emotions in the audience. is to garner sympathy, develop anger, instill pride, inspire happiness, or trigger other emotions. When you choose this method, your goal is for your audience to react emotionally regardless of what they might think logically. In some situations, invoking an emotional appeal is a reasonable choice. For example, if you were trying to convince your audience that a certain drug is dangerous to take, you might choose to show a harrowing image of a person who has had a bad reaction to the drug. In this case, the image draws an emotional appeal and helps convince the audience that the drug is dangerous. Unfortunately, emotional appeals are also often used unethically to sway opinions without solid reasoning.

An ethical appealA rhetorical strategy based on calling attention to the credibility of the speaker or writer. relies on the credibility of the author. For example, a college professor who places a college logo on a website gains some immediate credibility from being associated with the college. An advertisement for tennis shoes using a well-known athlete gains some credibility. You might create an ethical appeal in an essay on solving a campus problem by noting that you are serving in student government. Ethical appeals can add an important component to your argument, but keep in mind that ethical appeals are only as strong as the credibility of the association being made.

Whether your argument relies primarily on logos, pathos, ethos, or a combination of these appeals, plan to make your case with your entire arsenal of facts, statistics, examples, anecdotes, illustrations, figurative language, quotations, expert opinions, discountable opposing views, and common ground with the audience. Carefully choosing these supporting details will control the tone of your paper as well as the success of your argument.

Logical, Emotional, and Ethical Fallacies

Rhetorical appeals have power. They can be used to motivate or to manipulate. When they are used irresponsibly, they lead to fallaciesMisleading statements and constructions used in argumentation.. Fallacies are, at best, unintentional reasoning errors, and at worst, they are deliberate attempts to deceive. Fallacies are commonly used in advertising and politics, but they are not acceptable in academic arguments. The following are some examples of three kinds of fallacies that abuse the power of logical, emotional, or ethical appeals (logos, pathos, or ethos).

Do your best to avoid using these examples of fallacious reasoning, and be alert to their use by others so that you aren’t “tricked” into a line of unsound reasoning. Getting into the habit of reading academic, commercial, and political rhetoric carefully will enable you to see through manipulative, fallacious uses of verbal, written, and visual language. Being on guard for these fallacies will make you a more proficient college student, a smarter consumer, and a more careful voter, citizen, and member of your community.

Induction and Deduction

Traditionally, arguments are classified as either inductiveA reasoning method that draws a general conclusion from a particular set of facts. or deductiveA reasoning method based on drawing a single conclusion from multiple pieces of evidence.. Inductive arguments consider a number of results and form a generalization based on those results. In other words, say you sat outside a classroom building and tallied the number of students wearing jeans and the number wearing something other than jeans. If after one hour, you had tallied 360 students wearing jeans and 32 wearing other clothes, you could use inductive reasoning to make the generalization that most students at your college wear jeans to class. Here’s another example. While waiting for your little sister to come out of the high school, you saw 14 girls wearing high heels. So you assume that high heels are standard wear for today’s high school girls.

Deductive arguments begin with a general principle, which is referred to as a major premise. Then a related premise is applied to the major premise and a conclusion is formed. The three statements together form a syllogismA deductive conclusion drawn from a major premise and a minor premise.. Here are some examples:

• Major premise: Leather purses last a long time.
• Minor premise: I have a leather purse.
• Conclusion: My purse will last a long time.
• Major premise: Tara watches a lot of television.
• Minor premise: Tara is a very good student.
• Conclusion: A teenager can be a good student even if he or she watches a lot of television.

Although these simple inductive and deductive arguments are fairly clean and easy to follow, they can be flawed because of their rigidity.

Let’s revisit the “college students wear jeans” argument. What if you happened to be counting jeans wearers on a day that has been declared Denim Appreciation Day? Or conversely, what if you had taken the sample on the hottest day of the year in the middle of the summer session? Although it might be true that most students in your sample on that day wore jeans to class, the argument as it stands is not yet strong enough to support the statement.

Now consider the purse argument. The argument is not strong since a variety of possible exceptions are obvious. First, not all leather purses last a long time since the leather could be strong, but the workmanship could be shoddy (challenge to major premise). Second, the quality of the leather in your particular purse could be such that it would not hold up to heavy use (challenge to minor premise). Third, a possible exception is that the argument does not take into account how long I have had my purse: even though it is made of leather, its lifespan could be about over. Since very few issues are completely straightforward, it is often easy to imagine exceptions to simplistic arguments. For this reason, somewhat complex argument forms have been developed to address more complicated issues that require some flexibility.

Types of Argumentation

Three common types of argumentation are classicalA type of argument that relies on the presentation of a thesis, use of rhetorical appeals, and refutation of opposing views., ToulminianBased on the work of Stephen Toulmin, a type of argument concerned with the establishment of claims, backed by warrants and supported with evidence., and RogerianBased on the work of Carl Rogers, a type of argument concerned with finding common ground with one’s adversary and ultimately reaching a consensus or compromise.. You can choose which type to use based on the nature of your argument, the opinions of your audience, and the relationship between your argument and your audience.

The typical format for a classical argument will likely be familiar to you:

• Introduction

  • Convince readers that the topic is worthy of their attention.
  • Provide background information that sets the stage for the argument.
  • Provide details that show you as a credible source.
  • End with a thesis statement that takes a position on the issue or problem you have established to be arguable.

• Presentation of position

  • Give the reasons why the reader should share your opinion.
  • Provide support for the reasons.
  • Show why the reasons matter to the audience.

• Presentation and rebuttal of alternative positions

  • Show that you are aware of opposing views.
  • Systematically present the advantages and disadvantages of the opposing views.
  • Show that you have been thorough and fair but clearly have made the correct choice with the stand you have taken.

• Conclusion

  • Summarize your argument.
  • Make a direct request for audience support.
  • Reiterate your credentials.

Toulminian argumentation (named for its creator, Stephen Toulmin) includes three components: a claimA statement of an arguable position backed up by evidence., stated grounds to support the claim, and unstated assumptions called warrants. Here’s an example:

• Claim: All homeowners can benefit from double-pane windows.
• Grounds: Double-pane windows are much more energy efficient than single-pane windows. Also, double-pane windows block distracting outside noise.
• Warrant: Double-pane windows keep houses cooler in summer and warmer in winter, and they qualify for the tax break for energy-efficient home improvements.

The purest version of Rogerian argumentation (named for its creator, Carl Rogers) actually aims for true compromise between two positions. It can be particularly appropriate when the dialectic you are addressing remains truly unresolved. However, the Rogerian method has been put into service as a motivational technique, as in this example:

• Core argument: First-semester college students should be required to attend three writing sessions in the college writing center.
• Common ground: Many first-semester college students struggle with college-level work and the overall transition from high school to college.
• Link between common ground and core argument: We want our students to have every chance to succeed, and students who attend at least three writing sessions in the university writing lab are 90 percent more likely to succeed in college.

Rogerian argumentation can also be an effective standard debating technique when you are arguing for a specific point of view. Begin by stating the opposing view to capture the attention of audience members who hold that position and then show how it shares common ground with your side of the point. Your goal is to persuade your audience to come to accept your point by the time they read to the end of your argument. Applying this variation to the preceding example might mean leading off with your audience’s greatest misgivings about attending the writing center, by opening with something like “First-semester college students are so busy that they should not be asked to do anything they do not really need to do.”

Analytical and Problem-Solving Argumentation

Arguments of any kind are likely to either take a position about an issue or present a solution to a problem. Don’t be surprised, though, if you end up doing both. If your goal is to analyze a text or a body of data and justify your interpretation with evidence, you are writing an analytical argumentAn interpretation of a text or body of data backed up with evidence.. Examples include the following:

• Evaluative reviews (of restaurants, films, political candidates, etc.)
• Interpretations of texts (a short story, poem, painting, piece of music, etc.)
• Analyses of the causes and effects of events (9/11, the Civil War, unemployment, etc.)

Problem-solving argumentationA supported claim that a particular method of solving a problem is most effective. is not only the most complicated but also the most important type of all. It involves several thresholds of proof. First, you have to convince readers that a problem exists. Second, you have to give a convincing description of the problem. Third, because problems often have more than one solution, you have to convince readers that your solution is the most feasible and effective. Think about the different opinions people might hold about the severity, causes, and possible solutions to these sample problems:

• Global warming
• Nonrenewable energy consumption
• The federal budget deficit
• Homelessness
• Rates of personal saving

Argumentation often requires a combination of analytical and problem-solving approaches. Whether the assignment requires you to analyze, solve a problem, or both, your goal is to present your facts or solution confidently, clearly, and completely. Despite the common root word, when writing an argument, you need to guard against taking a too argumentative tone. You need to support your statements with evidence but do so without being unduly abrasive. Good argumentation allows us to disagree without being disagreeable.

Research and Revision in Argumentation

Your college professors are not interested in having you do in-depth research for its own sake, just to prove that you know how to incorporate a certain number of sources and document them appropriately. It is assumed that extensive research is a core feature of a strong essay. In college-level writing, research is not meant merely to provide additional support for an already fixed idea you have about the topic, or to set up a “straw man” for you to knock down with ease. Don’t fall into the trap of trying to make your research fit your existing argument. Research conducted in good faith will almost certainly lead you to refine your ideas about your topic, leading to multiple revisions of your work. It might cause you even to change your topic entirely. (For more on research and revision in argumentation, see Chapter 7 "Researching" and Chapter 8 "Revising".)

Revision is part of the design of higher education. If you embrace the “writing to think” and “writing to learn” philosophy and adopt the “composing habits of mind” outlined in Chapter 1 "Writing to Think and Writing to Learn", Chapter 2 "Becoming a Critical Reader", Chapter 3 "Thinking through the Disciplines", and Chapter 4 "Joining the Conversation", with each draft, you will likely rethink your positions, do additional research, and make other general changes. As you conduct additional research between drafts, you are likely to find new information that will lead you to revise your core argument. Let your research drive your work, and keep in mind that your argument will remain in flux until your final draft. In the end, every final draft you produce should feel like a small piece of a vast and never ending conversation.