Exploring Business
v. 2.0
Table of Contents
Licensing Information
Chapter 1: The Foundations of Business
Introduction
Getting Down to Business
What Is Economics?
Perfect Competition and Supply and Demand
Monopolistic Competition, Oligopoly, and Monopoly
Measuring the Health of the Economy
Government’s Role in Managing the Economy
Cases and Problems
Chapter 2: Business Ethics and Social Responsibility
Misgoverning Corporations: An Overview
The Individual Approach to Ethics
Identifying Ethical Issues
The Organizational Approach to Ethics
Corporate Social Responsibility
Environmentalism
Stages of Corporate Responsibility
Cases and Problems
Chapter 3: Business in a Global Environment
Chapter Introduction
The Globalization of Business
Opportunities in International Business
The Global Business Environment
Trade Controls
Reducing International Trade Barriers
Preparing for a Career in International Business
Cases and Problems
Chapter 4: Selecting a Form of Business Ownership
Factors to Consider
Sole Proprietorship
Partnership
Corporation
Other Types of Business Ownership
Mergers and Acquisitions
Cases and Problems
Chapter 5: The Challenges of Starting a Business
Chapter Introduction
What Is an Entrepreneur?
The Importance of Small Business to the U.S. Economy
What Industries Are Small Businesses In?
Advantages and Disadvantages of Business Ownership
Starting a Business
The Business Plan
How to Succeed in Managing a Business
Cases and Problems
Chapter 6: Managing for Business Success
Chapter Introduction
What Do Managers Do?
Planning
Organizing
Directing
Controlling
Managerial Skills
Cases and Problems
Chapter 7: Recruiting, Motivating, and Keeping Quality Employees
Chapter Introduction
Human Resource Management
Developing Employees
Motivating Employees
What Makes a Great Place to Work?
Performance Appraisal
Labor Unions
Cases and Problems
Chapter 8: Teamwork and Communications
The Team and the Organization
Why Teamwork Works
The Team and Its Members
The Business of Communication
Communication Channels
Forms of Communication
Cases and Problems
Chapter 9: Marketing: Providing Value to Customers
Chapter Introduction
What Is Marketing?
The Marketing Mix
Pricing a Product
Placing a Product
Promoting a Product
Interacting with Your Customers
The Product Life Cycle
The Marketing Environment
Careers in Marketing
Cases and Problems
Chapter 10: Product Design and Development
Chapter Introduction
What Is a Product?
Where Do Product Ideas Come From?
Identifying Business Opportunities
Understand Your Industry
Forecasting Demand
Breakeven Analysis
Product Development
Protecting Your Idea
Cases and Problems
Chapter 11: Operations Management in Manufacturing and Service Industries
Operations Management in Manufacturing
Facility Layouts
Managing the Production Process in a Manufacturing Company
Graphical Tools: PERT and Gantt Charts
The Technology of Goods Production
Operations Management for Service Providers
Producing for Quality
Cases and Problems
Chapter 12: The Role of Accounting in Business
Chapter Introduction
The Role of Accounting
Understanding Financial Statements
Accrual Accounting
Financial Statement Analysis
The Profession: Ethics and Opportunities
Cases and Problems
Chapter 13: Managing Financial Resources
The Functions of Money
Financial Institutions
The Federal Reserve System
The Role of the Financial Manager
Understanding Securities Markets
Financing the Going Concern
Careers in Finance
Cases and Problems
Chapter 14: Personal Finances
Chapter Introduction
Financial Planning
Time Is Money
The Financial Planning Process
A House Is Not a Piggy Bank: A Few Lessons from the Subprime Crisis
Cases and Problems
Chapter 15: Managing Information and Technology
Data versus Information
Managing Data
Types of Information Systems
Computer Networks and Cloud Computing
Data Communications Networks
Security Issues in Electronic Communication
Careers in Information Management
Cases and Problems
Chapter 16: The Legal and Regulatory Environment of Business
Law and the Legal System
Criminal versus Civil Law
Negligence Torts
Product Liability
Some Principles of Public Law
Cases and Problems